Our patient advocacy services help hospitals and health systems secure appropriate coverage and payment. We extend beyond technology to ensure all potential resources are assessed for eligibility enrollment, and achieve full account resolution from the payer source. This ensures a better patient experience and increases patient payment because services include patient education of financial responsibility and benefit programs.
Our onsite Certified Application Counselors become an extension of your team and adopt your culture and mission, helping you to provide the bandwidth and expertise needed to address the increased volume of health insurance exchange applicants.
Realizing full value for the services you provide requires an ally who understands your evolving needs and those of your patients, working for the success of all parties. To us nothing else matters.
Our concurrent medical necessity and retrospective reviews save valuable time for hospital case managers.
We do what is necessary to enroll patients, identify programs and ensure insurance coverage integrity.
Onsite specialists help patients gain access to care by interviewing and enrolling them while in the Emergency Department.
Our onsite specialists decrease the collection cycle by determining patients’ financial responsibility at the point of service.
Our Patient Advocacy medical expense management service improves patient satisfaction scores and the overall patient experience.